SYSPRO'S Privacy Policy

CONSENT

This Privacy Policy document discloses our information gathering and dissemination practices for the SYSPRO Software website.

By using this website, you consent to the collection and use of the information as described herein. If we make changes to this Privacy Policy, we will post the changes on this page so that you will always know what information we collect and how we use it.

USE AND PURPOSE OF COLLECTED PERSONAL DATA

We generally only collect personal information from this website when it is provided voluntarily by you - for example, when you fill in a form to subscribe to our publications, download brochures or whitepapers or to register to attend a seminar.

In accordance with usual industry standards, when you visit our website, our server logs information that is provided by your browser. This information is used to create summary statistics which allow us to assess the number of visitors to each page of our website, assess what information is more and least used, determine technical design specifications (screen resolutions, plug-ins etc.), improve functionality and help us make our site more useful to visitors. However, this information is anonymous and is only used for statistical and website development purposes. The information logged is as follows:

  • the type and version of the browser you are using;
  • the date and time of your visit;
  • your top level domain name (.com, .gov, .au, .uk etc);
  • the address (URL) of the referring site;
  • your computer's IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your internet service provider's machines);
  • the address of the pages accessed on our site and any documents downloaded from our site.

If you have access to our Support Zone, you will be required to identify yourself personally and to provide us with limited personal information in terms of the registration form that appears on our corporate page. The information that you provide to us about yourself will be used for the effective administration of our website and for our communication with you. This information is stored in a secured database.

If you have provided us with information about yourself, you can update such information by going to the "Update Profile" link on our corporate page. We encourage you to regularly update your profile.

ELECTRONIC MAIL ADDRESSES

SYSPRO Software Pty Ltd will only record your email address if you send us a message requesting information or if you download information from our website such as brochures and whitepapers or if you register for a seminar. Your email address will only be used to correspond with you in the course of providing information about our products and services and upcoming events. SYSPRO Software Pty Ltd complies with the SPAM Act 2003, which deals with the restrictions on sending emails.

NOTE ABOUT CHILDREN

Minors are not eligible to use our website and we request that they do not submit any personal information to us.

PROTECTION OF INFORMATION

We shall take all reasonable steps to secure the information provided by and collected from you, from unauthorised access and/or disclosure. However, we cannot make any warranties or representations that the content shall be 100% safe and secure.

We share the information provided by and collected from you with our affiliated SYSPRO companies in other countries but only for registrations pertaining to those countries. Save for this, we will only share the information provided by and collected from you with third parties with your express permission or as required by the applicable law.

Our employees who have access to personal data obtained via our website are obliged to respect the confidentiality of such information. We handle personal information, relying on the employee and related bodies corporate exemptions in the Privacy Act 1988 (Privacy Act), where those exemptions are relevant.

You undertake not to deliver or attempt to deliver, whether on purpose or negligently, any damaging code to our website or the server or computer network that support our website or to use any device to breach or overcome the security measures of our website. SYSPRO reserves the right to claim all damages and losses that it suffers from you as a result of the above.

SECURITY

We use a variety of physical and electronic security measures, including restricting physical access to our offices, and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.

COOKIES

Cookies are data that a website transfers to an individual's hard drive for record keeping purposes. We do not use cookies to store personal information gathered from a visitor to our website.

LINKS TO OTHER SITES

From time to time, this site may contain links to other sites. SYSPRO Software Pty Ltd is not responsible for the privacy practices of these web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites.

ACCESS AND ACCURACY

You have a right to access most personal information we hold about you. Also, if you think that any information we hold about you is inaccurate, please contact us at: info@au.syspro.com or on +61 2 9870 5555 and we will take reasonable steps to ensure that it is corrected.

SYSPRO Software Pty Ltd
Level 5
113 Wicks Road
North Ryde
NSW 2113
Australia
Tel: +61 (2) 9870-5555
Fax: +61 (2) 9889-5566
Email